Frequently Asked Questions
To receive your bills via email you’ll need to enroll in paperless billing. Sign up today by completing the form listed below. Once completed, all future invoice/statements will be emailed directly to you.
Recurring payments can be setup anytime with a bank account (checking or savings) or credit card (Visa, Mastercard, AMEX). To setup, please contact our customer service center at 800.909.5646. Once enrolled, a full billing cycle will need to occur before the auto-payment feature is activated. Payments will then occur 10 days after the invoice/statement is generated. To verify if your account is enrolled in autopay, look for the “Do Not Pay” verbiage listed at the bottom of the invoice/statement.
All special event rentals must be prepaid, unless other arrangements have been made with a sales representative. All routed restrooms are billed on a 28-day billing cycle, billing 4 weeks in advance. Each billing cycle you will receive an invoice/statement via email showing all company jobsites. Individual invoices are available through our “MyBill” billing portal.
If you’d like to receive your invoice/statement in the mail, please let us know by emailing firstname.lastname@example.org. Once the request is received, please allow one business day for the changes to take effect.